Privacy Policy

Updated on: [December 23, 2025]

Effective date: [December 23, 2025]

[BeingBeyond Co., Ltd.] (hereinafter referred to as "we") is a provider focused on the research, deployment, and service of embodied intelligence brain models. We deeply understand the importance of personal information and always respect and protect your (hereinafter referred to as "you") rights and interests regarding personal information. This Privacy Policy is formulated in accordance with relevant laws and regulations such as the "Personal Information Protection Law of the People's Republic of China" and the "Civil Code of the People's Republic of China", aiming to clearly and transparently inform you of the relevant rules regarding the collection, use, storage, sharing, transmission, disclosure, and deletion of your personal information, as well as your rights and protective measures.

Before using our products or services, please read and fully understand the entire content of this Privacy Policy, especially the key clauses marked in bold. Your use of our products or services signifies your agreement to our processing of your personal information in accordance with this Privacy Policy. If you do not agree with any content of this Privacy Policy, you should immediately stop using our products or services.

I. Personal Information We Collect and Collection Purposes

We adhere to the principles of "legality, legitimacy, and necessity", collecting only the personal information necessary to achieve the functions of the product or service, and do not excessively collect beyond the minimum scope necessary to achieve the processing purpose. Depending on different business scenarios, the personal information we collect mainly includes the following categories:

(I) Basic Registration and Account Management Related

To provide you with account registration, login, and basic management services, we need to collect the following information from you: name, mobile phone number, email address, and the account password you set. Such information is fundamental to ensuring your normal use of account functions. If you do not provide it, you will not be able to complete account registration and, consequently, will be unable to use related services that require account permissions.

(II) Embodied Intelligence Brain Model Related Service Usage

1. Robot Device Information: When you deploy our robot brain model on specific robot devices and use related services, we will collect the robot's device identifier (such as device serial number, unique device code), hardware configuration information, and operating system version information. This information is used to achieve model-device adaptation, ensure stable service operation, and troubleshoot faults.

2. Service Usage Behavior Information: We collect data on your behavior when using the robot brain model's related functions, including model call records, function usage frequency, interaction instruction content, and service response results. This information is used to optimize model performance, improve service experience, and provide you with functional iterations that better meet your needs.

3. Environment Perception Related Information (Specific Scenarios Only): If the robot brain model you use includes environmental perception functions (such as for service robots, industrial inspection robots, etc.), and with your explicit consent, we may collect environmental-related data obtained by the robot through sensors (such as scene images, sound information, spatial location information). Such information is only used for the model to complete designated functions like environmental recognition and path planning, and will not be used for other unrelated purposes.

(III) Customer Service and Communication Related

When you consult us, report a fault, or seek other customer service, in order to promptly respond to your needs and resolve issues, we may collect your communication records (including text, voice, images, etc.) and problem description information. If fault diagnosis is required, we may also collect device operation logs and model usage records related to the problem.

(IV) Special Note on Sensitive Personal Information

Among the aforementioned information, facial images, voice information, etc., belong to sensitive personal information. We will only collect and use such sensitive personal information under the premise of achieving specific service functions and obtaining your separate consent, and will take stricter protective measures. If you refuse to provide such information, it will only affect the use of the corresponding functions that depend on this sensitive information, and will not affect the normal use of other non-dependent functions.

(V) Information That Can Be Collected Without Your Consent

We may collect information that cannot directly identify your personal identity, including your IP address, browser type, network connection method, access time, etc., when you use the service. Such information cannot alone or in combination with other information identify your identity. We may freely use such information for statistical analysis and service optimization. If we combine such information with personally identifiable information, we will process it in accordance with the relevant provisions of this Privacy Policy.

II. Methods of Collecting Personal Information

1. Information you voluntarily provide: including information you fill in when registering an account, instructions you actively input or information you upload during service use, feedback information you provide to customer service, etc.

2. Automatic collection by the system: When you use our products or services, our system will automatically collect relevant information through technical means, such as device information, service usage behavior information, etc.

3. Provided by third parties: With your consent, we may obtain relevant personal information about you from legitimate third parties. For example, when you log in through a third-party social media account, the basic identity information shared with us by the third-party platform (subject to the third-party platform's relevant privacy policy). We will verify the legality of the information provided by third parties and use it within the scope of your authorization.

III. Rules for Using Personal Information

1. We only use your personal information within the scope of the collection purposes stated in this Privacy Policy and shall not exceed this scope for unauthorized use.

2. If business development requires using personal information for other purposes not stated in this Privacy Policy, we will inform you in advance and obtain your explicit consent, and ensure that the new purpose has a reasonable connection to the original purpose.

3. We will not use personal information for automated decision-making that imposes unreasonable differential treatment on you regarding transaction conditions such as transaction prices. If we make decisions that have a significant impact on your rights and interests through automated means, we will provide explanations and ensure your right to refuse decisions made solely through automated means.

4. We will not use collected personal information as foundational data for training the robot brain model. If it is necessary to use your relevant information for model training, we must obtain your separate written consent in advance, and anonymize or de-identify the information to ensure your personal identity cannot be recognized.

IV. Storage of Personal Information

1. Storage location: Personal information collected and generated within the territory of the People's Republic of China will be stored entirely on servers within China. If it is necessary to transmit personal information overseas, it must comply with the conditions stipulated by laws and regulations, obtain your explicit consent in advance, and ensure information security through compliance measures such as security assessments and certifications.

2. Storage period: We only retain your personal information for the minimum time necessary to achieve the processing purposes stated in this Privacy Policy. After the storage period expires, we will securely delete or anonymize your personal information in accordance with legal requirements and internal management regulations, unless otherwise stipulated by laws and regulations.

V. Sharing, Transfer, and Public Disclosure of Personal Information

(I) Sharing

We strictly restrict the sharing of personal information. Except for the following circumstances, we will not share your personal information with any third party:

1. With your explicit consent or authorization;

2. As necessary to fulfill statutory duties or legal obligations;

3. Sharing with our affiliated companies: Affiliated companies must process your personal information in compliance with this Privacy Policy. We will supervise the information processing activities of affiliated companies;

4. Sharing with third-party service providers: To achieve product or service functions, we may share necessary personal information with third-party service providers (such as server hosting providers, payment service providers, customer service system providers, etc.). We will sign strict confidentiality agreements and data processing agreements with third-party service providers, clarify the rights and obligations of both parties, require them to process personal information only within the scope of providing services to us, and take effective protective measures.

(II) Transfer

We will not arbitrarily transfer your personal information. If it is necessary to transfer personal information due to company mergers, divisions, dissolution, or bankruptcy declaration, we will inform you of the recipient's name, contact information, etc. The recipient must continue to fulfill the obligations of a personal information processor. If the recipient changes the original processing purpose or method, they must obtain your consent again.

(III) Public Disclosure

We will not publicly disclose your personal information unless we obtain your separate consent, or it is necessary for fulfilling statutory duties, responding to public health emergencies, protecting the life, health, and property safety of natural persons, and other statutory circumstances, and we comply with relevant laws and regulations.

VI. Your Rights Regarding Personal Information

According to relevant laws and regulations, you have the following rights regarding your personal information, and we will provide you with convenient ways to exercise these rights:

1. Right to be informed: You have the right to understand the personal information processing rules stated in this Privacy Policy and how your personal information is processed.

2. Right of access: You have the right to access your personal information (such as registration information, service usage records, etc.) by logging into your personal account or contacting our customer service.

3. Right to correction: If you find that your personal information is inaccurate or incomplete, you have the right to request us to correct or supplement it.

4. Right to deletion: Under the following circumstances, you have the right to request us to delete your personal information: (1) The purpose of our processing has been achieved, cannot be achieved, or is no longer necessary; (2) You withdraw your consent; (3) We process your personal information in violation of laws, regulations, or agreements; (4) Other circumstances where deletion is permitted by law.

5. Right to withdraw consent: You have the right to withdraw your consent to the processing of personal information. You can withdraw your consent by contacting customer service, etc. After you withdraw your consent, we will no longer continue processing the personal information based on that consent, but this does not affect the validity of personal information processing activities conducted based on your consent prior to the withdrawal.

6. Right to personal information portability: You have the right to request us to transfer your personal information to a personal information processor designated by you that meets the conditions. We will cooperate under the premise of complying with legal regulations.

7. Right to complain and report: If you believe our personal information processing activities have infringed upon your legitimate rights and interests, you have the right to complain or report to us, or to complain to the department performing personal information protection duties.

If you need to exercise the above rights, you can contact us through the methods stated in the "Contact Information" section of this Privacy Policy. We will review and respond to your request within the time limit stipulated by laws and regulations.

VII. Personal Information Security Protection Measures

We attach great importance to personal information security and adopt various security protection measures in technology, management, and other aspects to ensure that your personal information is not leaked, altered, or lost:

1. Technical safeguards: Using encryption technologies (such as transmission encryption, storage encryption) to protect personal information; establishing access control mechanisms to strictly limit access permissions to personal information, allowing only authorized personnel to access within the necessary scope; regularly conducting security detection and upgrades of technical systems to prevent security risks such as network attacks and virus intrusions.

2. Administrative safeguards: Establishing and improving internal management systems for personal information protection, clarifying the information security responsibilities of various departments and positions; conducting training and assessments for employees on personal information protection to enhance their awareness of information security; establishing emergency plans for security incidents. In the event of a personal information leak or other security incident, we will promptly activate the emergency plan, take remedial measures, and report to relevant departments as required.

3. Third-party management: If involving sharing personal information with third parties, we will assess the third party's security qualifications, sign confidentiality agreements and data processing agreements, clarify security protection obligations, and regularly supervise and inspect the third party's information processing activities.

Please note that although we have taken the above protective measures, the internet environment is uncertain, and we cannot completely guarantee the absolute security of personal information. If you discover any personal information leaks or other situations, please contact us immediately, and we will take timely measures.

VIII. Protection of Minors' Personal Information

We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should read this Privacy Policy under the guidance of your guardian, and use our products or services and provide personal information only after obtaining the explicit consent of your guardian.

If a guardian discovers that a minor has provided us with personal information without authorization, they can contact us through the methods stated in the "Contact Information" section of this Privacy Policy. After verification, we will promptly delete the relevant personal information and take other necessary remedial measures.

IX. Changes to the Privacy Policy

We may revise this Privacy Policy based on updates to laws and regulations, changes in business development, and other circumstances. The revised Privacy Policy will be publicized to you through prominent means such as our official website or announcements within the product or service. The update date and effective date will be clearly indicated.

If the revisions to this Privacy Policy involve significant changes to your rights and interests, we will notify you through more sufficient means (such as sending a notification to your registered email address, or displaying a prompt when you use the service). After the revised Privacy Policy takes effect, your continued use of our products or services signifies your acceptance of the revised Privacy Policy.

X. Contact Information

If you have any questions about this Privacy Policy, need to exercise rights related to personal information, or wish to make a complaint or report, you can contact us through the following methods:

Company Name: [BeingBeyond Co., Ltd.]

Address: [Room 702, Building DH3-A, Haidian District, Beijing, China]

Email: [marketing@beingbeyond.com]

We will respond and process your contact request within the time limit stipulated by laws and regulations.

XI. Miscellaneous

This Privacy Policy is the basic guideline for our processing of personal information. Matters not covered herein shall be governed by relevant laws and regulations. If any provision of this Privacy Policy is inconsistent with mandatory provisions of relevant laws and regulations, the laws and regulations shall prevail.